Safe and Responsible Gaming

Responsible Gaming — 8fbd's
Commitment to Your Protection

8fbd believes entertainment should be enjoyable, not a burden. Our responsible gaming policy helps you play safely and in good health — with a 21+ age limit, deposit limits, and self-exclusion options.

Why is Responsible Gaming Important?

Online gaming is an exciting form of entertainment, but it is important to stay alert so it does not become a problem. 8fbd always wants our players to enjoy their gaming while maintaining their financial and mental wellbeing. Responsible gaming means setting your own limits, taking breaks when needed, and treating gaming purely as entertainment — not as a source of income or a way out of financial difficulties.

Following responsible gaming principles at 8fbd is a core foundation of our platform. We provide a range of protective tools to help you keep your gaming habits in check. Please remember that only players aged 21 and above may participate on 8fbd.

21+

Age Restriction Policy

8fbd is for players aged 21 and above only. Use of the platform by minors is strictly prohibited. Age verification is part of our registration process.

Our Protection Tools

8fbd provides these tools to give you a safe and enjoyable gaming experience.

Set Deposit Limits

You can set your own limit on how much you deposit each day, each week, or each month. Once a limit is set, it cannot be exceeded. Lowering a limit takes effect immediately, while increasing a limit is subject to a waiting period.

Time-Out Break

If you feel you need a break, you can take a time-out ranging from 24 hours to 6 weeks. During this period your account will be temporarily inactive and you will not be able to play any games or make deposits.

Self-Exclusion

If you feel gaming is having a negative impact on your life, you can keep your account closed for the long term — from 6 months to 5 years — through self-exclusion. Reactivation is not possible during this period.

Loss Limit

Set a maximum limit on how much you are willing to lose within a given period. Once you reach the limit, 8fbd will automatically stop you so that financial losses stay under control.

Session Time Limit

You can also set how long each gaming session lasts. When the time is up, you will receive an automatic notification and the session will end. This helps prevent long, unintended gaming sessions.

24/7 Support

For any issues related to gaming, our live chat support is available 24 hours a day, 7 days a week in Bengali. Our trained team will help you make the right decisions and use the tools you need.

Signs of Problematic Gaming

Ask yourself the questions below. If you answer "yes" to more than one, contact us or take a break.

Are you spending more than your budget and feeling regret afterward?
Are you playing repeatedly to try to recover money you have lost?
Is gaming causing you to neglect your family or your work?
Do you feel anxious or restless when you are unable to play?
Are you spending money on gaming by borrowing or using your savings?
Are you hiding your gaming habits from people close to you?

Keep in Mind

  • Gaming is never a guaranteed way to earn income — it is entertainment only.
  • The outcome of every game depends entirely on chance.
  • Placing larger bets to recover previous losses is never a solution.
  • Avoid playing when you are stressed or feeling low.
  • Never take on debt to fund your gaming.

Healthy Gaming Habits

  • Set a budget before you play and stick to it.
  • Take regular breaks and make sure you get enough rest.
  • Only spend money you can afford to lose.
  • Do not let gaming replace time with family and friends.
  • Use deposit limits and session timers.
  • If problems arise, seek help without embarrassment.

Deposit Limits and Withdrawal Guidelines

Minimum Deposit and Withdrawal

At 8fbd, the minimum deposit amount across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer) is ৳300 and the minimum withdrawal amount is ৳500. Our standard withdrawal process is completed within 1 hour.

As part of responsible gaming, we recommend setting a monthly deposit limit for yourself that represents only a small portion of your income. Treat money spent on gaming as money you are willing to lose — it should never affect your essential living expenses.

How to Use the Voluntary Deposit Limit

Log in to your account, go to the "Account Settings" section, and select the "Responsible Gaming" option. From there, set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately. Increasing it is subject to a 7-day waiting period so that you cannot raise your limit in a moment of impulse.

The Self-Exclusion Process

If you feel that gaming is creating problems in your life, self-exclusion is the most effective step. Contact our live chat and let us know you want to self-exclude. Our support team will help you close your account for any period you choose — 6 months, 1 year, 2 years, or 5 years. There is no way to reopen the account before the self-exclusion period has ended.

Permanently Closing Your Account

If you want your account closed for good, we can arrange that as well. When you apply for permanent closure, all account data is retained in accordance with our security policy and future account registration using that email address or phone number will be blocked.

Where to Get Help?

8fbd support is always here for any issue you face. Reach us through the channels below.

Live Chat Support

Support is available 24/7 in Bengali. Start a chat at any time — our trained team will help you use responsible gaming tools.

Email Support

For any responsible gaming requests or concerns, contact us at: [email protected]

Gaming addiction is a mental health issue. There is no shame in it. Seeking help is an act of courage. Our team offers support without judgment and keeps your privacy fully protected.

Frequently Asked Questions

Answers to questions you may have about responsible gaming.

After logging in to your account, go to "Account Settings" and find the "Responsible Gaming" section. There you can set daily, weekly, or monthly limits. Contact our live chat for help — we are always here for you.

Your account cannot be reactivated until the self-exclusion period has ended. Once the period is over, you will need to submit a new request to reactivate. However, we recommend taking at least 2 to 4 weeks after the period ends to reflect on your situation before returning.

Time-out is a short-term break (24 hours to 6 weeks) that lifts automatically when the period ends. Self-exclusion is a long-term measure (6 months to 5 years) that requires you to actively reactivate your account after the period ends. If gaming feels like a real problem, self-exclusion is the right step.

No. 8fbd is for players aged 21 and above only. Age is verified during registration and minors are not permitted to create an account. If there is any suspicion that a minor is using an account, that account is suspended immediately.

Start by speaking with them with empathy. Do not blame them; instead, offer your support. Contact us at [email protected] and our support team will guide you on the next steps. Family members can also request account closure by providing the necessary details.

Yes, using responsible gaming tools will not affect your bonuses or promotions. Setting deposit limits or a time-out does not affect your account status or eligibility for rewards. However, no bonuses or promotions apply during a self-exclusion period.

Play with Enjoyment and Responsibility

We are always ready to keep your gaming experience at 8fbd safe and enjoyable. Browse our games section or read the FAQ to learn more.

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